Building an Open & Honest Foundation for Your Business
What I want to discuss in this article is the basic idea of honesty.
Do business and believe in God. Building our business in God’s place is like building it in rocks which are in great foundations.
Let us be kind and grateful to our employees as they are our best assets.
Let’s give them bread and they will give us a ham sandwich.
Let us have huge care to our customers as they are our best revenue generators.
Let’s give them a good price, high-quality products and best services and they will give us their respect and loyalty.
Let us be fair to our competitors as they are our great motivators.
Let us give them a fair game and they will give us the true meaning of winning.
Let us be thankful to our Father Almighty God as He is our greatest business partner.
Let’s serve Him and He will give us joy and peace of mind.
The internet is a wonderful place to do business, but with the continuous flood of spyware, malware, and spam, it can be horrible and very frustrating for the average user. I am amazed, but not surprised, by the unethical practice of businesses using popups and spam to sell a product. It isn’t surprising because the fact is that those business practices work. Any of us that have worked in this field for a while know that traffic is king.
My experience has been one of honest return for honesty when dealing with customers.
Maybe it’s not a quick buck, but I can look at myself in the mirror in the morning and know I did the right thing. I would rather have a customer for life than a fly by night sale to a customer that I tricked into buying my product. It isn’t always about the bottom line of making cash. It should be about service and product value. Over the past couple of years, I have had more business cleaning up computers that have been completely overrunning with viruses, trojans, and spam than I’ve done computer builds. The number one complaint is ‘I just want to be able to use my computer, not worry about viruses and trojans and updates!!!’
Do I profit from unethical business practices?
Yes, I do when I spend an hour cleaning up a computer.
Do I take the time to teach the user?
You bet I do! I spend an hour to two hours with a client after I do a cleanup or a computer build.
Do I lose money with this practice?
Yes, I do, but I gain respect from the customer and that customer will always come back.
The one major challenge with doing business online is that we don’t always get to be face to face with our customers. Even so, there are ways around this that will bring value to your customer and value in repeat business. It doesn’t cost that much to call and thank someone for their business. It doesn’t cost much to send out a thank you card. I think at times we forget that email isn’t the only way to communicate. With the prevalence of spam, it isn’t always the best way to communicate either.
The internet can be a very impersonal place. It is ethically challenging to all of us who try to sell a product or business online. Is there a chance of giving away too much with little return? That is always a chance we take when we offer advice or tips to a customer. I can guarantee that over time, the word gets around, and your business will develop a core group of customers who value your service and will tell others.
Being a small business is a challenge in the fast-paced retail world of chain stores. We can’t offer the huge discounts the major chain stores can, but we can offer service value for the product. I challenge anyone in the IT industry to take that little bit of extra time to teach users the do and don’ts of surfing the web. It will benefit your business and benefit the customer as well.
The Great Importance Of Doing Business With Ethics
For most people, money makes the world go round and business bears that money. Businessmen will perhaps do anything just to achieve the ultimate goal of having a business, and that is to earn income. Net profit or income financially means a surplus of sales or revenues after deducting costs and expenses. Whether you are engaging in profession, occupation, work or trade, you are in business and you speak income. When you earn an income you suffer taxes, the worst nightmare for every income earners. Income tax is your punishment for doing well in business.
This sounds ridiculous but this is the reality, you pay when you earn. Because tax is legislative, noncompliance to this would result in crimes. This thing called income tax had already made billions of liars around the world. Some governments imposed taxes which are already too much to burden the flow of business. Others make tax laws that are already beyond the ability of taxpayers. However, these facts must not result in the existence of an enormous number of dishonest people in the world.
Ethics in business rarely exists nowadays. Perhaps it is because, for most people, profit will come without the need for business ethics. This, I don’t agree with. The word ethics is derived from the Greek word ethnos, which means “character,” and from the Latin word mores, which means “customs.” According to the encyclopedia, ethics is the branch of philosophy that defines what is good for the individual and society and establishes the nature of obligations, or duties, that people owe themselves and one another.
Maybe ethics is not needed to earn a profit if you define profit or income as money. But deeply speaking, business is not just for money. Yes, it is definitely for profit, but profit is not just financial profit. We need profit that will not just sustain our pocket or our stomach. Significantly, we also need profits that will feed our hearts and soul. Considering that we are great businessmen, we should extend our minds to this principle. We need business ethics to earn these high valued profits. We must be concerned with the virtue of our character and the common good.
Your business is not just for the survival of your life on Earth but it can also be your road to the survival of your soul. If you’re in business and had a company, you can help your employees by providing them with enough salaries and other benefits that will make their lives better. You can be honest and pay your exact tax for the government who will eventually use it for your country’s development. (Assuming your government is straight and not corrupt) But don’t mind them, be honest even others are not.
We are talking here about your soul survival and not theirs. You can also serve your customers by providing them with their needs and giving them convenience. Customer care is so important for your customers as also important for your business to earn public trust and loyalty.
If you build infrastructures for your company you contribute to the development of your place in terms of buildings and infrastructures. When you got ethics in business you practice fair business competition. Fair business competition is a challenge for every business to improve the qualities of their products and services, and the end benefits are to the consumers.
Doing business with a clean conscience is doing business with a good night sleeps. It is also doing business with the gladness of your heart and soul. Gratitude will come to you and you will become a stress-free businessman if you do business with ethics. These and other spiritual profits will straightly come to you and the good thing about this is you are not taxed on this kind of profits. As an extraordinary businessman, you do not only set your long-term goals for 10 years or a lifetime.
You must also consider eternity and set goals to achieve profits that will benefit your soul. You need profits that last forever, profits that will give us everlasting life and happiness, and profits that will earn us the key to heaven. These profits will benefit us in the short run, midterm run, long run and eternal run, as God is great from the beginning and unto the never-ending.
Ethics Leadership In Business Development.
It doesn’t seem to matter what organization they work for, or the services, the client base or the economic climate. We find that these individuals are in the top 3% of the professionals in their field. In addition to learning to think as CEO’s, Presidents, entrepreneurial leaders of Business Development units, we’ve discovered they have acquired the behavioural characteristics of a leader. They have learned how to set strategic and operational objectives in putting together plans, how to be visionaries and see opportunities for their organizations that other individuals may miss, and in the role of Business Development, they have mastered the 12 Core Competencies, a benchmark to measure leaders.
One of the most compelling definitions of a leader is an individual whose mere presence inspires the desire to follow. When asked if leaders are born or bred, the consensus is that leadership can be taught. While few of us have had the opportunity to be formally trained or mentored in leadership, all of us are called to be a leader at different times and circumstances in our lives. Leadership is first about who you are as an individual, not what you do, and the term character best describes the core characteristic of a leader. It is this part of an individual that inspires others to follow, so we see the character as the summation of an individual’s principles and values, core beliefs by which one anchor and measures their behaviour in all roles in life. The principles and values of a positive leader include loyalty, respect, integrity, courage, fairness, honesty, duty, honour and commitment.
If a character is the summation of our principles and values, then ethics is the application of them. To understand more about character development, we can reach back nearly 2500 years to the writings of Aristotle in Nicomachean Ethics. Aristotle taught that moral virtue is acquired by practice. Ethics, according to Aristotle, is the moral virtue that comes about as a result of habit. Ethics has as its root ethic, formed by the slight variation of the word ethos (habit). Aristotle explained that moral virtues do not arise in us by nature; we must accept them, embrace them and perfect them by habit. Leadership training emphasizes that understanding leader values and attributes is only the first step in development. A leader must also embrace values and practice attributes, living them until they become a habit.
In the Business Development role, success requires a fusion of who we are as an individual, along with our principles, values, ethics and their application. It’s a unique combination of what we know, how we apply it and what we do.